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Cancellation Policy

You have the right to cancel this contract within fourteen days without giving any reason.

Start of the period

The withdrawal period is fourteen days from the day:

  • In the case of a purchase contract: on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
  • In the case of a contract for several goods ordered by the consumer in a single order and delivered separately: on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
  • In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece.
  • In the case of a contract for the regular delivery of goods over a fixed period of time: on which you or a third party named by you, who is not the carrier, have taken possession of the first goods.

If several alternatives coincide, the last point in time is decisive.

Exercising the right of withdrawal

To exercise your right of withdrawal, you must inform us (Racetrck Inh. Kai Rudolf, Pleidelsheimer Straße 7, 74321 Bietigheim-Bissingen, Telefon 0162 7821269, E-Mail: info@racetrck.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or email).

You can use the attached model withdrawal form for this purpose, which is however not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your withdrawal of this contract.

For this refund, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this refund.

We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us (Racetrck Inh. Kai Rudolf, Pleidelsheimer Straße 7, 74321 Bietigheim-Bissingen, Telefon 0162 7821269, E-Mail: info@racetrck.de) immediately and in any case no later than fourteen days from the day on which you inform us of the withdrawal of this contract.

The period is met if you send the goods before the period of fourteen days expires.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Note on the right of withdrawal for goods made to customer specifications

Pursuant to § 312g para. 2 no. 1 BGB, unless the parties have agreed otherwise, the right of withdrawal does not exist for contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.

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  • Pleidelsheimer Straße 7
    74321 Bietigheim-Bissingen
  • 0162 7821269
  • info@racetrck.de

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