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Privacy Policy

1) Information on the collection of personal data and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Racetrck Inh. Kai Rudolf, Pleidelsheimer Straße 7, 74321 Bietigheim-Bissingen, phone 0162 7821269, email: info@racetrck.de. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser line.

2) Data collection when visiting our website

When using our website merely for informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our website visited
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/referrer from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if concrete indications of unlawful use become apparent.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (so-called persistent cookies). When cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. You can find out the duration of the respective cookie storage in the overview of the cookie settings of your web browser.

In some cases, the cookies serve to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

In detail, we use the following cookies on this website. The categories correspond to the options in our consent tool ("Cookie settings" in the footer):

Cookie / nameProviderPurposeStorage durationCategory
rt-consentRacetrck (local, c15t)Stores your consent decision from the cookie banner (category selection).up to 180 daysStrictly necessary
wp_woocommerce_session_*RacetrckCart session: correctly assigns your shopping cart across pages.up to 2 daysStrictly necessary
woocommerce_cart_hash, woocommerce_items_in_cartRacetrckRemembers that items are in the cart.End of sessionStrictly necessary
wordpress_logged_in_*RacetrckKeeps you logged in to the shop after login.End of sessionStrictly necessary
next-auth.session-tokenRacetrckLogin session for your customer account.up to 30 daysStrictly necessary
_GRECAPTCHAGoogle Ireland LimitedSpam protection on our forms (reCAPTCHA v3, without consent; Art. 6 para. 1 lit. f GDPR).up to 6 monthsStrictly necessary
_ga, _ga_<container>Google Ireland LimitedWeb analytics (GA4): recognises returning visitors and measures page views – only active after your consent.up to 14 monthsStatistics (with consent)
YouTube cookies (e.g. PREF, YSC, VISITOR_INFO1_LIVE)Google Ireland Limited (YouTube)Providing and evaluating embedded videos – only active after your consent.varies, up to 2 yearsExternal content (with consent)
Google Maps cookies (e.g. NID)Google Ireland LimitedDisplaying maps for directions – only active after your consent.up to 6 monthsExternal content (with consent)

You can view a complete overview of all cookies set on your device at any time in the cookie settings of your web browser.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

  • Internet Explorer: Microsoft Support
  • Firefox: Mozilla Support
  • Chrome: Google Chrome Support
  • Safari: Apple Safari Support
  • Opera: Opera Support

Please note that if cookies are not accepted, the functionality of our website may be restricted.

4) Contact

When you contact us (e.g. via contact form or email), personal data is collected. Which data is collected in the case of using a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your enquiry or for contacting you and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your enquiry in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your enquiry has been finally processed. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that no statutory retention obligations conflict with this.

5) Data processing when opening a customer account and for contract processing

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Your customer account can be deleted at any time and can be done by sending a message to the above-mentioned address of the controller. We store and use the data you provide for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our side.

6) Comment function

As part of the comment function on this website, in addition to your comment, information on the time the comment was created and the commentator name you chose is stored and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address takes place for security reasons and in the event that the person concerned violates the rights of third parties through a submitted comment or posts unlawful content. We need your email address to contact you if a third party should object to your published content as unlawful. The legal bases for storing your data are Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

You as a user can subscribe to follow-up comments. You will receive a confirmation email for this purpose so that it can be ensured that you are the owner of the specified email address (double opt-in procedure). The legal basis for data processing in the case of subscribing to comments is Art. 6 para. 1 lit. a GDPR. You can unsubscribe from ongoing comment subscriptions at any time with effect for the future; please refer to the confirmation email for more information on how to unsubscribe.

7) Use of customer data for direct advertising

7.1 Registration for our email newsletter

If you register for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter once you have expressly confirmed that you consent to receiving the newsletter. We will then send you a confirmation email asking you to confirm by clicking on a corresponding link that you wish to receive the newsletter in future.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when registering for the newsletter is used exclusively for the purpose of advertising contact by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

7.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range, such as those already purchased, by email. For this purpose, we do not need to obtain separate consent from you in accordance with § 7 para. 3 UWG. The data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any mail. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the controller named at the beginning. This will only incur transmission costs at the basic rates for you. After receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.

7.3 Product availability notification by email

If we offer the possibility in our online shop to inform you by email about the time of availability for selected, temporarily unavailable items, you can register for our email notification service for product availability. If you register for our email notification service for product availability, we will send you a one-time message by email about the availability of the item you have selected. The only mandatory information for sending this notification is your email address. The provision of further data is voluntary and will be used, if applicable, to address you personally. For sending this notification, we use the so-called double opt-in procedure. This means that we will only send you a corresponding notification once you have expressly confirmed that you consent to receiving such a message. We will then send you a confirmation email asking you to confirm by clicking on a corresponding link that you wish to receive such a notification.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for our email notification service for product availability, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when registering for our email notification service for product availability is used exclusively for the purpose of informing you about the availability of a specific item in our online shop. You can unsubscribe from the email notification service for product availability at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from the distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

8) Data processing for order processing

8.1 To process your order, we work with the following service provider(s) who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us is passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of the data is Art. 6 para. 1 lit. b GDPR.

8.2 To fulfill our contractual obligations towards our customers, we work with external shipping partners. We pass on your name and your delivery address and, insofar as necessary for the delivery, your telephone number, exclusively for the purposes of the delivery of goods in accordance with Art. 6 para. 1 lit. b GDPR to a shipping partner selected by us.

8.3 Transfer of personal data to shipping service providers:

  • DHL: If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we pass on your email address in accordance with Art. 6 para. 1 lit. a GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for the delivery announcement to DHL, provided you have given your express consent for this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we only pass on the name of the recipient and the delivery address to DHL. The transfer only takes place insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery announcement is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the transport service provider DHL.
  • GLS: If the goods are delivered by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein), we pass on your email address in accordance with Art. 6 para. 1 lit. a GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for the delivery announcement to GLS, provided you have given your express consent for this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we only pass on the name of the recipient and the delivery address to GLS. The transfer only takes place insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with GLS or the transmission of status information of the shipment delivery is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the transport service provider GLS.

9) Contact for review reminder

Own review reminder (no dispatch through a customer review system)

We use your email address for a one-time reminder to submit a review of your order for the review system we use, provided you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR during or after your order. You can revoke your consent at any time by sending a message to the controller responsible for data processing.

10) Use of social media: Videos

Use of YouTube videos

This website uses the YouTube embedding function to display and play videos of the provider “YouTube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Videos from the platform "YouTube" are only loaded on this website once you have consented to the loading of external content via our consent tool (category "External content (videos & maps)"). Without your consent, no connection to YouTube is established; instead, only a locally stored preview image is displayed. Only when you click on a video or have given your consent is the video embedded and loaded. The provider "YouTube" then uses cookies to collect information about user behavior. According to "YouTube", these serve, among other things, to record video statistics, improve user-friendliness and prevent abusive practices. If you are logged in to Google, your data will be directly assigned to your account when you click on a video. If you do not wish the assignment to your profile at YouTube, you must log out before activating the video. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google's legitimate interests in displaying personalised advertising, market research and/or needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. In the context of using YouTube, personal data may also be transmitted to the servers of Google LLC in the USA.

Access to YouTube only takes place after your consent: only when a video is loaded does your browser connect to the YouTube/Google servers. Before you give your consent – and therefore on every regular page view – no connection to the Google network is established.

Further information on data protection at "YouTube" can be found in the YouTube Terms of Service and in the Google Privacy Policy.

Insofar as legally required, we have obtained your consent in accordance with Art. 6 para. 1 lit. a GDPR for the processing of your data described above. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the “cookie consent tool” provided on the website.

10.2 Use of Google Maps

To display directions, we embed maps from Google Maps, a service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). The maps are only loaded after your consent via our consent tool (category "External content (videos & maps)"). When loading, your IP address and browser information are transmitted to Google and processed there; data may also be transferred to Google LLC servers in the USA. The legal basis is your consent in accordance with Art. 6 para. 1 lit. a GDPR. Further information can be found in the Google Privacy Policy.

11) Tools and miscellaneous

11.1 Google reCAPTCHA

To protect your enquiries via internet forms (contact form, newsletter sign-up and registration), we use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function is primarily used to distinguish whether an input is made by a natural person or abusively by machine and automated processing. The service includes the sending of the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in determining individual personal responsibility on the internet and avoiding misuse and spam. In the context of using Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC in the USA.

Further information on Google reCAPTCHA as well as the Google Privacy Policy can be viewed here.

Because spam protection is an indispensable part of our forms, reCAPTCHA is loaded regardless of your cookie selection when you visit the affected form pages (category "Strictly necessary") and cannot be disabled in the consent tool. Insofar as consent is not required and not possible; you can, however, object to the use at any time on grounds relating to your particular situation in accordance with Art. 21 GDPR.

12) Rights of the data subject

12.1 The applicable data protection law grants you comprehensive data subject rights (information and intervention rights) vis-à-vis the controller regarding the processing of your personal data, about which we inform you below:

  • Right to information pursuant to Art. 15 GDPR: You have in particular a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed which guarantees pursuant to Art. 46 GDPR exist when your data is forwarded to third countries;
  • Right to rectification pursuant to Art. 16 GDPR: You have the right to immediate rectification of incorrect data concerning you and/or completion of incomplete data stored by us;
  • Right to deletion pursuant to Art. 17 GDPR: You have the right to demand the deletion of your personal data if the requirements of Art. 17 para. 1 GDPR are met. However, this right does not exist in particular if the processing is necessary for exercising the right to freedom of expression and information, for fulfilling a legal obligation, for reasons of public interest or for asserting, exercising or defending legal claims;
  • Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data contested by you is being verified, if you refuse the deletion of your data due to inadmissible data processing and instead demand the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved, or if you have lodged an objection for reasons of your particular situation, as long as it is not yet established whether our legitimate grounds prevail;
  • Right to information pursuant to Art. 19 GDPR: If you have asserted the right to rectification, deletion or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to demand the transmission to another controller, insofar as this is technically feasible;
  • Right to revoke consent granted pursuant to Art. 7 para. 3 GDPR: You have the right to revoke consent once given to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation;
  • Right to complain pursuant to Art. 77 GDPR: If you are of the opinion that the processing of personal data concerning you violates the GDPR, you have – without prejudice to any other administrative or judicial remedy – the right to complain to a supervisory authority, in particular in the member state of your place of residence, your workplace or the place of the alleged violation.

12.2 RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF A BALANCING OF INTERESTS ON ACCOUNT OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

13) Duration of storage of personal data

The duration of the storage of personal data is measured by the respective legal basis, the processing purpose and – if applicable – additionally by the respective statutory retention period (e.g. commercial and tax law retention periods).

When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject revokes his or her consent.

If statutory retention periods exist for data that is processed within the framework of legal or quasi-legal obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data is routinely deleted after the retention periods have expired, provided it is no longer required for contract fulfillment or contract initiation and/or there is no legitimate interest on our part in continued storage.

When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises his or her right of objection pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves the assertion, exercise or defense of legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises his or her right of objection pursuant to Art. 21 para. 2 GDPR.

Unless otherwise specified in the other information of this statement about specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

14) Web analytics with Google Analytics 4 (Consent Mode)

This website uses Google Analytics 4 ("GA4"), a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). GA4 is used to measure the use of the website and continuously improve it. If personal data is transferred to the USA (Google LLC), this is done on the basis of the EU standard contractual clauses.

GA4 is only loaded with your consent (category "Statistics" in the consent tool). We use Google Consent Mode v2: as long as you have not given consent, the GA4 script is not loaded at all and no data is sent to Google. Only after you consent does the script become active and process, among other things, page views, session duration, approximate location, device and browser type as well as your shortened IP address.

On behalf of the site operator, Google uses this information to evaluate the use of the website, to compile reports on website activity and to provide further services associated with website and internet use. Google shortens your IP address beforehand within the European Union or the European Economic Area (IP anonymization). Data in GA4 is automatically deleted after 14 months by default.

The legal basis for the processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future, e.g. via the "Cookie settings" link in the footer of this website. Revoking consent removes the GA4 script and stops data collection.

Further information on data use by Google, setting and objection options can be found in the Google Privacy Policy and in the settings for the display of advertisements by Google.

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  • Pleidelsheimer Straße 7
    74321 Bietigheim-Bissingen
  • 0162 7821269
  • info@racetrck.de

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